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In the PowerPoint Service Application dialog box, in Name, type PowerPoint Service Application.

On the Service Applications page, click New, and then click PowerPoint Service Application. The account must have read\write privileges for the SPContent database and SPConfig database.

When creating a new application pool, you can specify the security account used by the application pool to be a predefined Network Service account, or you can specify a managed account. NOTE You can choose to create a new application pool to be used with a service application. In Add to default proxy list, verify Add this service application's proxy to the farm's default proxy list is selected (default), and then click OK. In Application Pool, select Use existing application pool, and then in the listbox, select SharePoint Web Services Default. In the Word Viewing Service Application dialog box, in Name, type Word Viewing Service Application. On the Service Applications page, click New, and then click Word Viewing Service. On the SharePoint Central Administration home page, in Application Management, click Manage service applications. To create the service applications and the service application proxies by using Central Administration: The service applications and proxies can be created by using the Central Administration or Windows PowerShell. If it is listed, then proceed to another resolution in the list. Resolution 2: Verify if PowerPoint Service and Word Viewing Service are not listed Verify PowerPoint Service and Word Viewing Service is started. On the SharePoint Central Administration home page, in Application Management, click Manage service on server. Resolution Resolution 1: Check PowerPoint Service and Word Viewing service statusĬlick Start, point to All Programs, Microsoft SharePoint 2010 Products, and then SharePoint 2010 Central Administration. If the front-end machines cannot find the shared services, or the shared services are not started on at least one machine, then viewing the document or presentation will fail with this error.Īnother possible cause for these errors is a potential problem with the Service Account running the Web Application, the Word Viewing Service, and the PowerPoint Service. The Office Online relies on the SharePoint Shared Services Infrastructure to convert the document into a browser ready rendition.